Privacy policy

Foxtec Computer operates this store and website, including all related information, content, features, tools, products, and services, to provide customers with a convenient shopping experience (the “Services”).

Foxtec Computer is powered by Shopify, which enables us to provide these Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our website, or otherwise interact with us.

If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of your personal information.

By using our website and Services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect

When we refer to “personal information,” we mean information that identifies or can reasonably be linked to you as an individual.

Personal information does not include anonymized or de-identified data that cannot reasonably be used to identify you.

Depending on how you interact with our Services, we may collect the following types of information:

Contact Information

  • Name

  • Billing address

  • Shipping address

  • Phone number

  • Email address

Payment Information

  • Credit or debit card information

  • Payment confirmation details

  • Transaction records

(Payment processing is securely handled by third-party payment providers.)

Account Information

  • Username

  • Password

  • Account preferences

  • Security questions

Order and Transaction Information

  • Products you view or add to cart

  • Purchase history

  • Returns, exchanges, or cancellations

Communications

Information you provide when contacting us for customer support or inquiries.

Device Information

  • IP address

  • Browser type

  • Device type

  • Network information

  • Unique identifiers

Usage Data

Information about how you interact with our website, such as pages visited, time spent on the site, and browsing activity.

How We Collect Personal Information

We may collect information from several sources, including:

Directly From You

When you:

  • Create an account

  • Make a purchase

  • Contact customer support

  • Subscribe to marketing emails

Automatically

Through cookies, tracking technologies, and analytics tools when you use our website.

From Service Providers

Including companies that help us process payments, ship orders, analyze website usage, or provide customer support.

From Third Parties

Such as advertising partners or marketing platforms.

How We Use Your Personal Information

We use your information to operate and improve our business, including:

Providing Our Services

  • Processing orders and payments

  • Shipping products

  • Managing your account

  • Processing returns or exchanges

  • Providing customer support

Improving Your Shopping Experience

  • Personalizing product recommendations

  • Saving your preferences

  • Improving website performance

Marketing and Advertising

  • Sending promotional emails or offers

  • Showing relevant advertisements

  • Notifying you about promotions or new products

You may unsubscribe from marketing emails at any time.

Security and Fraud Prevention

  • Detecting fraud

  • Protecting customer accounts

  • Securing payment transactions

Legal Compliance

  • Complying with laws and regulations

  • Responding to legal requests or investigations

How We Share Personal Information

We may share your information with trusted third parties, including:

Service Providers

Companies that help operate our business, such as:

  • Shopify (website platform)

  • Payment processors

  • Shipping carriers

  • Cloud storage providers

  • Analytics services

Marketing and Advertising Partners

To provide advertising or promotional services.

Legal Compliance

If required to comply with laws, legal processes, or to protect our rights.

Business Transfers

In connection with mergers, acquisitions, or business restructuring.

Shopify Hosting

Our store is hosted on Shopify, which provides the online platform that allows us to sell our products and services.

Shopify may process certain personal information to operate and improve the platform. For more information, please review:

Shopify Privacy Policy:
https://privacy.shopify.com

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website performance

  • Remember your preferences

  • Analyze website traffic

  • Provide relevant advertising

You can control cookies through your browser settings.

Children's Privacy

Our website is not intended for children under 16 years old, and we do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without parental consent, we will delete that information.

Data Security

We implement reasonable security measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security of your information.

Your Privacy Rights

Depending on where you live, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate data

  • Request deletion of your personal information

  • Request a copy of your data

  • Opt out of targeted advertising

To exercise these rights, please contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Updates will be posted on this page with a revised “Last Updated” date.

Contact Information

If you have any questions about this Privacy Policy or your personal information, please contact us:

Foxtec Computer
4612 Mesa Blvd
Chino Hills, CA 91709
United States

Email: foxtecinc@gmail.com